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Data Protection for Healthcare Professions

Why is data protection so relevant for healthcare professionals?

Especially in the health care sector, data protection is of utmost relevance. Besides typical personal data, such as

  • Name & contact details of the patient
  • Social security number
  • Health insurance, 

a large amount of data on the patient's health status is also needed to ensure that good treatment is possible. According to Art. 9 GDPR, this information belongs to the special categories of personal data, which makes it particularly worth protecting. 


What to pay particular attention to

Doctors, care institutions, etc. are subject to the obligation of confidentiality, i.e. they may not pass on information about the state of health to relatives or others. According to Art. 15 GDPR, only the patient himself is entitled to this right of information. 

This results in the challenge that all patient files must be made inaccessible to third parties. A breach of the duty of confidentiality can also lead to criminal prosecution according to §203 of the German Criminal Code.

For these reasons, a violation of data protection law can easily result in expensive fines and a breach of trust, which can have serious consequences, especially in the health care system. It is therefore very important to appoint a data protection officer so that these challenges can be met more easily.

Decide in favor of heyData and benefit from your personal and professional contact person who ensures data protection conformity on all, highest levels.

Frequently Asked Questions

Do I need a data protection officer?

A data protection officer must be appointed by companies with at least 20 employees who are regularly involved in the automated processing of data. A data protection officer is also necessary if special categories of personal data are processed that provide information about a person's race, ethnic origin, political opinion, religious beliefs, health or sex life. The same applies if personal data are transferred, collected, processed or used in a businesslike manner which constitutes the core activity of the company. In these two cases, the number of employees is irrelevant.

What are personal data?

According to GDPR, personal data is all information relating to an identifiable person. Subjects can be identified directly or indirectly, in particular by means of association with an identifier such as name, an identification number, a location or other characteristics. In practice, this includes all data that can be attributed to a person in any way. Examples include telephone numbers, ID numbers, account data, license plates, customer numbers, e-mail addresses or postal addresses.

How do the commissions at heyData work?

As soon as you have decided to cooperate with heyData, we will carry out a data protection audit with your company after an initial needs analysis in order to understand the processes of your company holistically - this process will be digitally accompanied and supervised by the data protection consultant. Thereupon we will prepare the necessary documentation together with you and if necessary, we will adapt the web presence of your company according to our instructions in case there is a need for changes in order to achieve conformity. Depending on the package, we are then involved in various processes of your company, which require the expertise of a data protection officer to protect you in all respects, this usually extends to HR, marketing, product, but also business development processes.

How long is the contract period?

The regular contract period is 24 months.

What is done in the data protection audit?

The data protection audit is intended to examine the processes of your company and to identify the essential points of data processing. You will then receive a documentation of this so that you have the locations, the type of data processed and the people responsible as a diagram available at any time.